Customer Service in Union County NJ

We are seeking a Customer Service Representative to join our client's team in the Springfield NJ area. You will be responsible for helping customers by providing product and service information over the phone and resolving technical issues as they arise.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service and/or online sales with exceptionally strong computer skills.
• .Capable of handling high volume of calls daily
• Ability to prioritize and multitask
• Positive and professional demeanor with the ability to remain composed at all times
• Excellent written and verbal communication skills

Work schedule: 9:00 - 5:00 Monday through Friday (onsite at client's office)
Starting Salary: $28-34K with benefits
Resumes to harold@smartstaff.jobs or call Harold Levin (SmartStaff Personnel) at 908-508-0300, ext. 104.